Speaker Profiles

Chris  Warburton has spent over 15 years in executive roles, leading transformation and delivering performance improvements in businesses in the UK, Canada and across many other markets around the world.

With a passion for new ideas, technology and process innovation, he helps teams find new ways of working to improve performance. Chris frequently speaks at events and conferences. He is always keen to look ahead of the curve, demystify and share experience with a wider audience.  For him, it is all about helping create great conversations in order to generate great solutions.

Data minded and people orientated his experience spans sectors from financial services, telecommunications and more recently in an advisory role in consultancy. He has specialist knowledge across the customer lifecycle, from Account Origination to Fraud, Account management, Collections and Recoveries. He is currently working on a series of videos exploring the latest ideas, innovation and technology in Credit and Collections.  The conversation is available at RO-AR.com.

PROFILE TO FOLLOW SOON….

Chris Leslie is the Chief Executive Officer at the Credit Services Association (CSA)

Rich Evans is Director of New Propositions at LexisNexis Risk Solutions, empowering businesses to onboard more good customers through the use of alternative data.

With 15 years experience collaborating with the most recognised financial services and collections brands, Rich is a trusted advisor to many key stakeholders across function that include; Onboarding, ID Verification, Fraud, Financial Crime, Credit Risk and Collections.

At LexisNexis Risk Solutions his deep understanding of how data and analytics solutions support business critical decisions at every stage of a customer lifecycle is the cornerstone to building a sustainable strategy to deliver the latest RiskView UK and Fraudoint UK solutions to our customers across Banking, Lending, Insurance, Utilities, Telco and Government.

Rich is also the host of the LexisNexis Risk Solutions Credit In Focus video series, exploring how organisations can enhance credit risk decisioning by embracing the use of alternative data. He has recently hosted some fantastic guests from industry associations, not-for-profits, and consumer lenders.

Huw Vaughan has over 35 years’ experience in the Collections and Recoveries sector leading, developing, and optimising Collections and Recoveries operations. For the last 9 years he has worked in Collections technology and global consulting, specialising in Digital Communications and Collections platforms. Huw has a diploma in in Digital Disruptionand Digital transformation from Cambridge University Judge Business School.

Emma Steeley is the driving force behind Aro – a fintech that she’s transformed into a pioneer of data intelligence that delivers personal credit solutions 24/7.

Under her leadership as CEO, Aro has become the UK’s go-to digital lending marketplace partner for more brands than anyone else. Emma’s revitalised product-led B2B growth strategy has invigorated the business, rapidly expanding Aro’s B2B partner portfolio and has positioned the fintech to scale at pace.

 Emma’s expertise and experience within fintech has also revolutionised the way Aro uses data to deliver better outcomes for customers. Through the deployment of cutting-edge analytics and machine learning algorithms, Aro provides personal credit matching services that meet the unique needs and preferences of each customer. Emma’s data-driven approach has not only enhanced the customer experience but has also elevated the organisation’s competitive edge, positioning Aro as the frontrunner within the industry.

Rick’s career has focused on decisioning, analytics and data working across Europe, Middle East and Africa and with global and regional clients specialising in innovative software decisioning, fraud and financial crime, data and analytic solutions. Rick has a strong background in data, compliance and regulation and the credit bureau sector both within the UK and Internationally.

At Moneyhub Rick is the Sales Director for the Decisioning Line of Business, as a member of the Senior Leadership Team he is responsible for the development of go to market strategies, working closely with Product, Pre-sales and Marketing to refine and position decisioning solutions across the customer lifecycle, focusing on the Banking, Financial Services, Insurance and Telcos industries.

In his role at Cifas, the UK’s fraud prevention service, Mark is responsible for innovation across both new and existing services, as well as overseeing the execution and roll-out of innovative products.

Cifas is a not-for-profit membership organisation that sits at the heart of the UK’s fight against fraud and financial crime – sharing data, intelligence and learning amongst its 700-plus members. Mark has a wealth of expertise in fraud, identity verification and identity assurance, having worked globally across multiple industry sectors for over 25 years.

Prior to Cifas, he spent 16 years at GBG, where he led the product management team for its identity verification suite, managing the launch of the industry’s first truly electronic identity verification (EIDV) service in 2004. He went on to become General Manager, running both the Identity Verification and Identity Assurance divisions. Mark also held the position of Head of Product and Engineering for TruNarrative, playing a key role in positioning the start-up organisation to gain a significant presence in the industry before it was acquired by LexisNexis.

Andrew Pritchard joins Telrock Systems as Chief Strategy Officer, bringing over 20 years of experience in collections technology, across multiple sectors and countries around the world. Working alongside the leadership team, Andrew is tasked with crafting and executing Telrock’s long-term strategy, leveraging market insights and collaborative input from the Management Board. Previously, he co-founded and served as CEO at Arum, where he spearheaded significant growth initiatives and strategic partnerships for clients in over 20 countries. Andrew will support the already vastly experienced leadership team at Telrock and help to optimize Telrock’s market positioning, product development, and overall business success.

PROFILE TO FOLLOW SOON…

PROFILE TO FOLLOW SOON…

Rob Thompson is a Partner at Brachers LLP, heading up their Collections and Recoveries Team. Since 2020, he has also been elected annually as Chair of the Civil Court Users Association (CCUA).

Since becoming a Partner at Brachers in 2015,  his team have been shortlisted for a number of awards, including winning the Credit Excellence Award in the Legal and Enforcement Sector, in 2020.

Rob entered the Credit 500 index in 2021. He is also Chair of the Creditor Recoveries Liaison Committee and additionally sits on the Enforcement Law Review Group.

PROFILE TO FOLLOW SOON…

PROFILE TO FOLLOW SOON…

Tamas has been a credit risk leader for over 15 years mainly focusing on retail customers in financial difficulty. Being passionate about helping customers, he has spent time building forbearance options and improving the journey for customers in financial difficulty at Citibank, Sainsbury’s bank, Thames Water and more recently Monzo. Some of his most important projects included building and implementing customer journeys to assess affordability, provide the right type of forbearance and balance the impact on the credit portfolio and implementing IFRS9 compliant provisioning. His latest areas of personal interest covers digital self-service using Open Banking, real-time decisioning and better segmentation with AI and ML algorithms.

Russell Hamblin-Boone was appointed Chief Executive Officer of the Civil Enforcement Association (CIVEA) in January, representing around 2000 enforcement agents who collect civil debt on behalf of local authorities. For almost five years he was CEO of the Consumer Finance Association (CFA) and led reform of short-term lending practices during a period of intense political and media scrutiny. He has been described as doing more than anyone else to build the intellectual case for a high-cost, short-term credit market in the UK. For the second year running Russell was named in the Credit 500, as one of the fifty top influencers. He has also held senior positions at the Finance and Leasing Association (FLA) and the Energy Retail Association, now known as Energy UK, where he helped to set up the first trade association dedicated to energy suppliers. He has worked in Downing Street and as private secretary to the Leader of the House of Lords.