CallMiner is a recognised leader in the speech analytics software industry, harvesting key customer and operational insights from multi-channel customer interactions. Uniting with our customers and partners, our platform drives contact centre efficiency, positive customer and employee experience and significant improvements in top and bottom-line corporate performance. www.callminer.com
Indigo Cloud’s DebtView collection platform is a cloud-based SaaS solution which utilises cloud computing to deliver a robust, highly configurable system.
MaxContact is customer engagement software that helps debt collection teams drive impact, create positive outcomes and provide smarter customer experiences. From inbound and outbound to blended and omnichannel customer communication, our intuitive software makes customer engagement effortless. www.maxcontact.com
Webio orchestrates all the elements needed for successful customer conversations using Conversational AI. We enable credit and collections businesses to positively and empathetically engage with all customer types to deliver positive outcomes. www.webio.com
The Zinc Group, a UK based DCA working with clients from across a variety of sectors including, Banking & Finance, Utilities, Telecomms and Insurance. www.wewanttosayyes.co.uk
Previous sponsors of the virtual Credit & Collections Think Tanks include: